Returns & Exchanges

At Luxury Living Group, we strive for perfection in every piece; however, if your selection is not the perfect fit for your home, we offer a 30-day return window for eligible items in original condition. Please note that bespoke and custom-made furniture pieces are final sale and cannot be returned or exchanged.

Return Process

• 1.
  Initiate Your Request

  Contact our Concierge Team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide photos of the item in its current condition.

• 2.
  Prepare for Collection

  Ensure the item is securely placed in its original luxury packaging with all protective inserts to prevent damage during transit.

• 3.
  White-Glove Pickup

  Our specialized white-glove logistics partners will contact you to schedule a convenient pickup time and perform a preliminary inspection of the item.

• 4.
  Inspection and Refund

  Once the item arrives at our warehouse and passes a quality control assessment, your refund will be processed to the original payment method, minus applicable restocking fees.